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Privacy Policy

Last updated: 28 November 2025

1. Introduction

This Privacy Policy explains how Renovar AS (“we”, “us”, or “our”) collects, uses, stores and protects your personal data when you visit our website https://renovar.no/ or otherwise interact with us.

By using our website, you accept the practices described in this Privacy Policy. If you do not agree, please do not use our website.

2. Data controller

Renovar AS
Østre Aker vei 215
0975 Oslo
Norge

Organisation number: [insert organisation number]
E-mail: post@renovar.no
Phone: [insert phone number]

3. Personal data we collect

We may process the following categories of personal data:

  • Contact data: Name, e-mail address, phone number and any other information you provide in contact forms or by e-mail.
  • Communication data: Information contained in e-mails and other correspondence you send to us.
  • Technical data: IP address, browser type and version, operating system, device information, approximate location and other technical information transmitted by your browser.
  • Usage data: Information about how you use the website, such as pages visited, time spent on pages and navigation paths.
  • Cookies and similar technologies: Information collected through cookies and other technologies used for functionality, statistics and, where applicable, marketing. For more information, see our Cookie Policy.

4. How and why we use your personal data

We process personal data for the following purposes and legal bases under the GDPR:

  • To respond to enquiries and maintain customer relationships
    When you contact us via contact form, e-mail or phone, we process your contact and communication data to handle your enquiry and follow up.
    Legal basis: GDPR art. 6 (1) (b) – necessary for the performance of a contract or to take steps at your request prior to entering into a contract, and art. 6 (1) (f) – legitimate interest in handling enquiries.
  • To operate and improve the website
    We process technical and usage data to ensure the website functions correctly, maintain security and improve content and user experience.
    Legal basis: GDPR art. 6 (1) (f) – legitimate interest in providing a secure and well-functioning website.
  • To comply with legal obligations
    We may process personal data if necessary to fulfil accounting, documentation or other legal obligations.
    Legal basis: GDPR art. 6 (1) (c) – legal obligation.
  • Based on your consent
    For certain types of cookies and similar technologies that are not strictly necessary, we rely on your consent obtained through our cookie banner.
    Legal basis: GDPR art. 6 (1) (a) – consent. You can withdraw your consent at any time via the cookie settings (see our Cookie Policy).

5. Cookies and tracking technologies

Our website uses cookies and similar technologies for functionality, statistics and, where applicable, marketing. Cookie consent is managed via the CookieYes solution implemented on this website. When you first visit our site, you will see a banner that allows you to accept or reject non-essential cookies and adjust your preferences.

For detailed information about the cookies used, purposes, retention times and your choices, please see our dedicated Cookie Policy.

6. Third-party services and transfers

We may use third-party service providers to operate and develop the website, for example hosting providers, IT service providers or suppliers of analytical and mapping tools.

On our website we may embed:

  • Google Maps to show our location. This service is provided by Google Ireland Limited. Use of Google Maps may involve processing of your IP address and other technical data by Google.
  • Video content from external platforms (for example via links or embedded players). These providers may set their own cookies and process personal data according to their own privacy policies.

Where such providers are located outside the EU/EEA, we will ensure that transfers are based on an adequate legal mechanism, such as the EU Standard Contractual Clauses, where required.

7. How long we keep your data

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, or as required by applicable law.

  • Contact and communication data are normally kept as long as we have an active customer relationship and for a reasonable period thereafter, or as required by law (for example accounting rules).
  • Technical and usage data used for analytics are typically stored in aggregated or pseudonymised form and only for as long as needed for analysis and improvement of the website.

8. Your rights

As a data subject, you have a number of rights under the GDPR in relation to our processing of your personal data, including the right to:

  • Request access to the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal data in certain circumstances.
  • Object to or request restriction of our processing in certain situations.
  • Receive personal data you have provided to us in a structured, commonly used and machine-readable format (data portability).
  • Withdraw your consent at any time where processing is based on consent.

To exercise your rights, please contact us using the details in section 2. We may need to verify your identity before fulfilling your request.

You also have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet) if you believe that our processing of your personal data breaches applicable data protection regulations.

9. Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

10. Links to other websites

Our website may contain links to external websites that are not operated by us. We are not responsible for the content or privacy practices of such third-party sites. We recommend that you read the privacy policy of each site you visit.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time, for example due to changes in our processing activities or applicable legislation. The latest version will always be available on this page, with the “Last updated” date adjusted accordingly.

12. Contact

If you have questions about this Privacy Policy or our processing of your personal data, please contact:

Renovar AS
Østre Aker vei 215
0975 Oslo, Norge
E-mail: post@renovar.no
Phone: [insert phone number]